Manage stakeholder consultation with a simple, all-in-one platform

Across industries and roles, teams rely on Jambo to manage their stakeholder consultation information. Jambo is designed to be easy to use, making it simple to track, manage, and secure your sensitive and confidential data.

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Stakeholder consultation information that is easy to access and search

Sie brauchen eine sichere und zuverlässige Stakeholder-Datenbank.

 

  • Fügen Sie für jeden Stakeholder oder jede Organisation, mit der Sie in Kontakt treten, ein Kontaktprofil hinzu.
  • Jedes Mal, wenn Sie einen Kommunikationsdatensatz, ein Problem oder eine Verpflichtung hinzufügen und mit einem Kontakt verknüpfen, wird eine Verbindung zu dessen Profil hergestellt, so dass Sie den gesamten Verlauf des Engagements mit diesem Kontakt sehen und verstehen können.
  • Bereiten Sie sich immer auf ein Treffen mit Interessengruppen vor!

A stakeholder consultation platform that helps reduce risk

Protokollierung und Verfolgung von Problemen und Verpflichtungen, um sicherzustellen, dass nichts durch die Maschen fällt.

 

  • Sie können für jeden Benutzer unterschiedliche Berechtigungen festlegen, um seine Datenanforderungen zu erfüllen.
  • Durch diese individuellen Benutzerrechte wird sichergestellt, dass jeder (auch Auftragnehmer) die Plattform entsprechend seinen spezifischen Anforderungen nutzen kann und gleichzeitig Ihre sensiblen Daten geschützt werden.
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Stakeholder-Engagement-Berichte, die nicht Tage dauern

Alle Ihre Daten befinden sich an einem Ort, so dass Sie die benötigten Daten abrufen können, wenn Sie sie brauchen.

 

  • Erstellen Sie mit wenigen Klicks zusammenfassende oder detaillierte Berichte über das Stakeholder-Engagement.
  • Create reports illustrating your organization's entire history of engagement with a single stakeholder or a whole community (or organization) to use in regulatory reports.
  • Customizable grid views allow you to answer questions quickly.

Jambo Merkmale

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Track your stakeholder activities

Profile von Interessenvertretern

Keep up-to-date profiles for all stakeholders, organizations and communities in one secure location.

Store information such as contact details, interests, concerns, and interactions.

Aufzeichnungen über Aktivitäten und Interaktionen

Easily add records for each communication, activity, or interaction with stakeholders.

Review the full history of engagement with stakeholders.

Issue and feedback management

Log stakeholder issues or concerns and understand their priority and impact.

Follow issues through to resolution with an issues timeline.

Commitment tracking

Track commitments, mitigations, or promises made to stakeholders.

Set recurring commitments for those that need to be repeated at regular intervals.

Dashboards and analytics 

Monitor the status of issues, tasks, and team progress using project dashboards.

Review project/data analytics to track performance and identify areas for improvement.

Customize your grid views to make them work better for you.

Tasks and reminders

Assign tasks to yourself or team members.

Set auto-reminders to ensure tasks are completed on time.

Mobile responsiveness 

Access and use Jambo from any device with an internet connection, including smartphones and tablets.

Easily add records on the go without having to download a separate mobile app.

Use Siri or voice-to-text to log records quickly.

Reporting

Create report summaries or comprehensive reports in seconds (CSV and PDF).

Pre-built reports are available, or create your own using filters.

Tagging

Categorize and organize information using tags - these can be specific keywords, themes, categories, concerns, or trends.

Simplify searching through data by adding important keywords as tags.

Fast and easy data management features

Email automation

Automatically add emails (including attachments) from an Outlook or Gmail account to Jambo with a unique project email address. Users can simply BCC or forward emails to the unique Jambo project email address to add them to each project.

Outlook add-in

Seamlessly create new communication records within a Jambo project from your emails or calendar meetings directly from Outlook with the free Jambo for Outlook add-in.

Public API

Connect your various business applications to Jambo with our public API.

Zapier integration

With the Jambo Zapier integration, connect your popular apps like Gmail, Typeform, and SurveyMonkey directly to your Jambo account. Your data will then automatically sync with Jambo.

Attachment/document management

Add attachments like PDFs, images, and videos to records.

Include attachments in reports (attachments are downloaded in an organized zipped folder structure).

Calendaring

Easily log calendar events like meetings, appointments, or engagement sessions to your Jambo project directly from Outlook.

Global view

With Jambo's Global View, you can view the engagement of individuals or organizations across all of your projects or programs and easily create reports. 

Project Views

Segment stakeholder data by project to make it easy for teams to review, record, and report on stakeholder information by initiative/ project/program.

Centralized contact management

Easily share contacts across projects.

When a contact is updated in one project, those changes are automatically reflected across all other projects where that contact is shared. This ensures consistency and eliminates the need for manual updates.

Kommunikationskampagnen

Build contact lists and export them for use in mass communication campaigns (e.g. email lists, newsletters, mailouts).

Geospatial data

Visualize projects and see where communications are taking place on an integrated map viewer.

Export maps as PDFs.

Manage your users

Easy contact importing & duplicate management

Upload multiple contacts from an Excel file at once.

Duplication checks help ensure your contact data doesn't create duplicates.

Bulk editing tools

Quickly add/edit/remove Jambo tags or custom fields.

Customization

Customize your Jambo projects with custom fields, tags and categories to fit your needs.

Secure your projects

User permission management

Assign users roles and permission by project to ensure they only have the necessary access.

Keep sensitive information protected and only accessible to authorized personnel while enabling team collaboration.

Confidential contractor access

Work collaboratively with your contractors in Jambo by limiting their access to sensitive projects or communication records and issue updates, commitments, and tasks.  

You can limit access to sensitive information, such as financial data or confidential internal notes, to prevent unauthorized viewing or editing.

Change history and audit trail

Track user activity and changes made to records, providing a clear audit trail to ensure authenticity and accountability.

 

Activity logs

Jambo can keep records of activity, such as who created, edited, viewed, or deleted a record, including what changes were made to data, who made the change, when it was made, etc.

Use activity logs with your SIEM (Security Information and Event Management) software to help your organization maintain information security.

Single sign-on (SSO)

Jambo's Single Sign-On (SSO) feature provides an additional layer of security for enterprise customers, allowing IT teams to easily manage staff access using existing tools and protocols.

Want to better manage stakeholder information?

The way stakeholder relations are managed is changing. The fast-paced and results-driven nature of project lifecycles requires an efficient way of managing and tracking all the stakeholder consultations that happen—the promises and commitments made, the grievances received, and the results delivered. Spreadsheets and CRMs just don't work anymore.  

Leading organizations and governments across North America & Europe trust Jambo

The Jambo security promise

Jambo takes your data security very seriously

Stakeholder consultation data is confidential and sensitive and must be secured. We understand this and work tirelessly to keep your data safe and secure with our security features and commitments.
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Sichere AWS-Datenspeicherung

Jambo data is stored in secure regional-based Amazon Web Services (AWS) data centres. The world's most highly regulated organizations trust AWS every day.

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ISO 27001: 2013 und
ISO 27017: 2015 akkreditiert

Die Zertifizierung nach ISO/IEC 27001:2013 ist die höchste international anerkannte Norm für Informationssicherheitsmanagementsysteme (ISMS). Das Erreichen der ISO 27001 ist ein strenger Prozess, aber er ist unerlässlich, um Kundeninformationen und -daten sicher zu halten.

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Trusted by governments and industry

Jambo undergoes rigorous and extensive third-party penetration testing yearly to ensure our platform and services are up-to-date and resistant to current threats. Because of this, we're trusted by leading organizations and governments.

Skeena-Ressourcen
"Jambo war ein grundlegendes Werkzeug, um unser Projekt durch den BC Environmental Assessment Process zu bringen und unsere Beziehungen zu den Gemeinden zu unterstützen. Das Jambo-Team hat bei jedem Schritt mit uns zusammengearbeitet, um diese Software für unsere Bedürfnisse zu optimieren. Da wir Jambo immer häufiger einsetzen, bin ich gespannt auf die neuen Möglichkeiten, die es uns bietet, um unsere Effizienz zu steigern und unser umfangreiches Engagement in den Gemeinden zu unterstützen.
Emily Milne, Spezialistin für Engagement und Partnerschaft, Skeena Resources Limited

Möchten Sie herausfinden, ob Jambo das richtige Stakeholder-Management-Tool
für Ihr Unternehmen ist?

Book a 15-minute call to talk about your challenges and needs. We want to help you discover if Jambo is the right stakeholder
engagement platform for your team.